Memory isn’t a concrete thing. It’s pliable. Even if you experience an event directly, as soon as you tell the story, the original version of events is just slightly altered. You experience it all over again, this time with new feelings, new thoughts, which causes the story to shift a little every time you remember it. Most of the time, the flexible nature of memory isn’t much of a problem. But when a collision occurs, it’s kind of important to remember the details correctly.
The insurance telematics industry is moving fast. This was quite apparent at Insurance Telematics USA in Chicago earlier this month. Just one year ago, the main topic debated was whether insurers should use smartphone apps or OBD hardware to track drivers’ behavior. This year, that question was no longer a question. The industry has moved forward with smartphone telematics adoption.